Frequently Asked Questions
We all know that hotels are more than just places to sleep. As an official 4-star hotel, we offer additional services to make your stay even better. You can find information about all our services, as well as frequently asked questions, below. If you cannot find the answer to your question, please feel free to call the hotel reception at +372 647 4700.
Is parking available at the hotel?
Parking in the hotel car park: EUR 15 / 24 hours / per car: Convenient parking is available in the hotel car park for an additional fee. Access to the car park is from Lõkke Street.
Please note! Parking is subject to availability, and spaces cannot be reserved in advance.
Parking in front of the hotel in parking zone YT5: The parking operator is Ühisteenused. Parking in zone YT5 is subject to a fee 24/7. Payment can be made via SMS.
For more information about parking options, please see the parking map.
At what time is breakfast served?
Breakfast is served Monday to Friday from 7:00 AM to 10:00 AM and Saturday to Sunday from 8:00 AM to 11:00 AM.
We offer our guests a buffet-style breakfast prepared using only the finest and freshest ingredients to ensure a great start to the day. Our extensive breakfast buffet features a wide variety of delicious options, with something to suit everyone’s taste.
BREAKFAST PRICES:
- For guests not staying at the hotel, breakfast is available for €18 per person.
- For hotel guests whose room rate does not include breakfast, breakfast can be added for €15 per person.
Does the hotel offer room service?
Room service is available for an additional fee of €7 per order.
Guests can order breakfast, lunch, and dinner to their rooms from the hotel restaurant or from La Cucina, the restaurant at our sister hotel.
Other special arrangements, such as romantic room decorations, birthday surprises, or flower bouquets, can also be arranged through the hotel reception.
Are hotel rooms cleaned daily?
All hotels within the Unique Hotels Group follow sustainable practices and principles. Therefore, we do not automatically provide daily housekeeping services.
If you would like to request a light daily room cleaning and waste removal, please inform the hotel reception by 11:00 PM the evening before.
What are the hotel check-in and check-out times?
Check-in starts at 3:00 PM, and check-out is no later than 12:00 PM (noon).
Is contactless check-in and check-out available at the hotel?
Yes, with HotelBuddy, guests can conveniently check in and out of the hotel using their smartphones. The service also allows guests to use a digital room key and pay for hotel services directly from their smartphones.
Is late check-out available at the hotel?
Yes, subject to availability, we offer late check-out from 1:00 PM onwards.
To arrange a late check-out, please contact the hotel reception.
Does the hotel offer a transfer service?
Yes, we arrange private transfers between the hotel and Tallinn Airport, the port, the bus station, and the railway station.
One-way transfer prices:
- Passenger car (1–3 people): €35 between 6:00 AM and 11:00 PM; €41 between 11:00 PM and 6:00 AM.
- Minibus (1–7 people): €44 between 6:00 AM and 11:00 PM; €52 between 11:00 PM and 6:00 AM.
For groups of more than six people, we can also arrange bus transportation.
To book a transfer or request more information, please contact us by phone at +372 6474 4700 or by email at reserv.cht@uhotelsgroup.com.